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Error codes and information for Epson 7800 and 9800

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Error codes and info for the 7800 and 9800

Fixes and tips for the Epson SP7800 and SP9800

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This page contains assorted information we’ve found relating to running an Epson 9800 or 7800 printer.

We’ll add new stuff as we come across it…

7800 / 9800 Black ink swap info

Article Index

epson sp7800

Cleaning the ink caps on the 7800/9800

See also our main inkjet cleaning page

As ever, try these suggestions at your own risk

It is suggested to do this procedure every 3-6 months, or whenever you experience a decline in cleaning efficiency. If you have never done this procedure before, repeat it several times in succession to soften up the capping pad. Lines through nozzle checks, clogged nozzles and “missing” colours on your nozzle check can usually be solved with this procedure.

  • Open the main window/door
  • Press down on the cutter and move the carriage to the left
  • Locate the capping pad. It should be a multi-colour fabric pad, usually orange and black.
  • With an eyedropper of distilled water, soak the pad to the point of spill over.
  • Allow the water to be absorbed (2-3 minutes should do the trick)
  • Repeat, and return the carriage to it’s home position while still wet
  • Wait 3 minutes for absorption
  • Run a standard clean cycle (not a power clean)

If you still experience trouble, try the following:

  • After step 2, lay down a half-folded wet paper towel (do not fold more than once as this will be too thick) in the carriage path
  • Run the carriage over the paper towel and center it
  • Grab the edges of the paper towel and “shimmy” the back of the carriage. This will wipe off some of the more stubborn dried ink chunks around the edges of the print head. *Be careful not to tear the paper towel as this can leaves hard to remove pieces of paper towel lodged in the back of the carriage.
  • Continue with step 3 in the first procedure.
  • After step 5, reach in and locate the rubber wiper blade.
  • Wipe the blade with a damp paper towel until clean.
  • Finish the first procedure

Printer Guide from Epson (PDF)

Epson Printer Error Codes for EPSON 7800 & 9800 – Printer LCD Panel Messages

Common Error Codes for a ‘service call’

  • 00000101 The CR Motor reached it’s end of life.
  • 00010005 CR Motor is out of step.
  • 00010014 Pressurisation error – can be caused by a faulty cartridge
  • 00010027 Pressure pump micro air-leak error.
  • 00010040 Printing position error.
  • 0001002D The cleaning unit reached it’s end of life.
  • 0001003F The Pressure Motor reached it’s end of life.
Manuals, repair guides and parts. 4000, 76/9600, 78/9800, 79/9900

Note that Epson have probably forced removal of links to manuals from most current web pages (which is what is for)

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