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Epson Stylus Pro 7880 printer review

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Epson Stylus Pro 7880 review

Using the SP 7880 24 inch large format printer



The Epson 7880 reviewed, is here in our print room. It’s being used for some of Keith’s colour and black and white prints.

We recently reviewed the Epson 4880 and decided that at A2 it wasn’t really wide enough for some of our large colour prints.

This review covers the basic 7880, not supplied with any RIP or additional software. Most observations would apply to the larger 44″ SP 9880.

Epson 9880 review… read this one but substitute 44″ where you see 24″ (the printers are that similar)

Epson 7880 printer

Epson 7880 (9880)

We’ve writen several more articles connected with our fine art printing business. Have a look in the ‘Article News‘ section for details.

What do you get with the 7880?

The 7880 is much bigger and more solid feeling than most smaller printers (131 lbs.).

The picture to the upper right shows me about to load a 24 inch roll of paper into the printer.

It took two people to take it up to our print room, where it was placed on the stand we’d assembled.

Epson SP7880The 7880 has three paper paths and supports roll and cut media, up to 1.5mm thick.

There are a total 8 ink cartridge slots in all, meaning you have to choose whether to install the Matt Black or Photo Black when you first set up the printer.

The inks are the Epson K3 pigment ink set with vivid magenta.

The printer is supplied with 9 110ml cartridges and uses a significant amount of ink during its initial charging and setup. This is a one off occurrence.

Waste ink goes into the maintenance tank, which can be replaced when full.

It’s worth noting that the cartridges are also available with 220ml of ink.

Connectivity

You get a choice of USB2 or Ethernet to link your printer up to a computer. Setting up Ethernet network connectivity (for both PCs and Macs) is also pretty straightforward using the supplied utilities.

Epson supplies software that allows you to configure a lot of features of the printer remotely and to check on various counters and status.

The printer display is a clear but quite simple LCD.

Most printer test functions and settings can be accessed through front panel display menus, however it’s often easier to access the printer remotely.

Our print room also contains our main servers and a 44″ width Epson 9600. You don’t need too much extra space for this printer – however, don’t even think of putting it on the desktop.

Using the 7880

If you’re used to using a desktop printer, then moving to Large Format necessitates a few changes.

  • It’s big and heavy.
  • If it’s in another room, you need to think of how it’s connected to your network.
  • It takes bigger paper – this can be expensive to keep in stock.
  • Ink cartridges are much higher capacity – they are cheaper in the long run, but expensive to keep a set of spares.

However, it’s the advantages of cheaper printing costs and making huge prints, that should be what convinced you this was a good idea.

It’s worth remembering too, that in making bigger prints you need better quality image files. These are big and may well tax your computer.

If you really want good results with third party papers, then consider getting custom profiles made or even looking at making your own (we do).

The printer can do an auto nozzle check at start-up if you want.

The picture below shows a sheet of A4 copier paper I’d just used for such a test.

printer auto nozzle test

The 7880 has a powerful vacuum system for keeping media flat – much stronger than in smaller printers, and a definite advantage if there is any residual curl in your media.

Changing ink

Just when doing some tests for this review, a couple of cartridges were deemed empty by the printer. It stops printing and tells you to replace the ink cartridges.

7880 front panel - low ink

I’ve had this happen mid print and since I had a replacement ready, I was able to swap straight away.

Looking carefully at the print afterwards I couldn’t see the join, even knowing the part where the swap had happened.

The cartridges are found at either side of the printer behind panels.

Move your mouse over image to see details

The blue lever locks the cartridges in place.

It’s lifted to change the cartridge (light black in this instance).

Move your mouse over image to see details.

The 7880 ink cartridges waste much less ink than those for my 9600.

Old carts from the 9600 have enough ink left over that you can feel it sloshing about if you shake a cartridge.

The new designs use a pressurised feed which ensures the ink bag inside is emptied.

The picture shows the lid removed from an old cartridge.

Move your mouse over image to see details.

There is a thin plastic seal over the front that allows a positive pressure to be built up.

When buying replacement ink, be careful that you have the correct cartridges, since I’m told (by one of my suppliers) that Epson’s numbering scheme changed at one stage causing a deal of confusion in supplying the correct versions.

Changing black inks

This is quite an involved procedure – not difficult, but it also takes about half an hour, swapping cartridges when prompted.

I’ve more information on the procedure in the 4880 review, since it’s essentially the same.

The ‘waste’ ink all goes into the maintenance tank, so if your tank is nearly full, then have a spare ready…

Unofficial tips – use at your own risk – With the 7600/9600 there are some shortcuts you can take to reduce the amount of ink lost – We also have some info for the 7880/9880 black ink swap.

Paper Loading and Media handling

One of the advantages with this size printer is that you can use roll media up to 24″ width.

The rolls fit on a spindle, under the top cover.

Move your mouse over image to see details.

There is a cutter too, that will cut through heavy media such as Canvas, but don’t be tempted, it’s really for paper (and lighter papers too).

Cutting heavy rag papers can easily generate loose fibre and dust – where is the one place you want to keep this away from?

Yes, the print head…

The picture below, shows access to the print head (and cutter) assembly

(Move your mouse over image to see details).

There are a number of markings on the printer that make it pretty easy to accurately load single sheets of paper. You will need to load individual sheets though.

If you are using roll paper and the cutter, the prints fall out of the printer when finished.

Below the printer is a print catching device – some shiny cloth that shouldn’t damage prints as they fall on to it.

It folds out for larger prints (move your mouse over image to see).

This is a different design to the 7600/9600 of old, but it still mystifies me exactly how you use it, other than it beating the floor as somewhere for your prints to fall.

I’ve asked several people about the old design on the 9600 and so far no-one has done much other than shuffle their feet a bit – there is nothing in the manual as far as I’ve ever seen :-)

Printer testing – some suggestions

All I can show in this article are a few nice images and point out how nice they looked.

Not always of much actual help, so I’d suggest looking at some samples – fortunately many vendors will supply sample prints.

Testing a printer for print quality can be highly subjective, all the more so if you use your own (colour) images.

So for looking at colour and black and white performance I’ve initially used the Datacolor test image for colour, and my own black and white printer test image to start with.

The images (and many others) are available for free download on this site.

Both images have lots of components to specifically test different aspects of printer performance.

I also use both for testing the performance of printer profiles.

If you use them, be sure to read the explanatory notes that go with them.

Of course I do use my own prints for testing, but they are far less likely to (obviously) show up problems than the test images.

datacolor test image fro printer profilie evaluationprinter test image for black and white printing

I had a range of Epson media to test and the ones that needed photo black ink all looked very good.

I’ve tried this set of inks in the 4880 and results were of the same high quality. Much reduced bronzing on glossy papers and rich deep blacks in Black and White prints.

Since we’ve got a 9600 for printing on matt papers, I wasn’t trying this option for the 7880 (it wastes ink to swap)

Printing bidirectionally or unidirectionally produced no real difference between prints, while going for higher printer resolutions – improved prints slightly – but only if I got out a magnifying glass.

Epson vivid magenta ink gamutThe 7880 benefits from an improved dither pattern (placing of the ink droplets) over earlier printers.

This makes prints look better, although it’s actually most noticeable for the test prints I produce for creating printer profiles.

The 7880 has the ‘Vivid Magenta’ ink set which increases printer gamut.

For those of you with print industry experience it now manages colours such as a rhodamine reds and reflex blues with much greater accuracy.

Pigment inks have particles of coloured pigments embedded in a resin. A new version of the resin is designed reduce gloss differential and increase pigment density (beyond the K3 inkset and the older UltraChrome in my 9600). The reformulated resin and altered head design also supposedly decreases the likelihood of clogging.

It’s actually very difficult to spot differences in prints without direct comparisons, however I’ve got samples of test images from a friend’s Epson 2400 and was able to compare the Datacolor test image on the same paper.

The 7880 was similar to the 4880 I looked at a while ago in that when looking at the Datacolor test image, it showed more depth in the deep reds of the peppers and the deep blues in the folded fabrics looked better defined. Not a lot in it, but noticeable if you place the two prints together in a viewing cabinet.

The Epson ABW black and white printing mode produced good quality black and white prints. Glossy papers show a bit of gloss differential (dull areas due to different glossiness of paper and inks), but not an annoying amount.

You can tint and tone images in the ABW section of the print driver, but I have a personal dislike of seeing my B/W images toned so although I can say it works fine, I couldn’t say how well you’d like the results. If I want a warmer looking print I’ll use a warmer paper, that’s about the most colour I want to see in one of my B/W images :-)

Various Prints

smith tower

Smith Tower, Seattle

I printed this 23″x35″ print on Pinnacle Oyster on the 7880 using Epson ABW mode.

I’d often print images like this on Epson Enhanced matte on my 9600, but the bright white lustre finish of the Pinnacle paper and richer blacks worked well.

Paper choice for images is to me a personal matter, and I always advise people to take anything they read in a paper review (even my own) with a pinch of salt.

In particular, the more graphs and tables of numbers I see, the more I’m suspicious.

For the final output of my images onto paper, they have to ‘feel right – it’s nice that this printer expands the range of options I’ve got for images.

The Epson supplied profiles are good but you can improve things if you use the Epson ColorBase software that is available as a download.

This allows you to create a calibration file to bring your particular printer back to factory aligned standard.

You need a spectrophotometer of a supported variety.

The real benefit comes for people with several identical printers where you need to minimise variation between individual printers.

This is probably not so much use to people with just one printer, but I have heard it said that it can make a (just) perceptible improvement in the quality of prints.

The colour image below was taken at Rutland Water in Leicestershire and was converted from a RAW camera file as part of our testing of the latest version of DxO Optics Pro. Printed on Innova Ultra Smooth Gloss (IFA-49) paper, it has kept the range of colours really well.

rutland water sunset

The combination of wider gamut inks and modern ‘Fibre’ papers gives an excellent feel for the vibrant colours that afternoon.

Conclusions

Given the similarities with the 4880, we weren’t expecting many differences in print quality, and sure enough there wasn’t anything obviously visible in a direct comparison.

If you are buying a printer, then be just a bit wary of vendors who try to sell you a RIP to go with it. There are some extravagant claims made about how much better prints are when you use this software to drive your printer – well, this often used to be true, but as printers get better, any advantages are less and less. Just remember that even nice people selling printers and especially RIPs are not always the most objective judges of print quality ;-)

The 7880 is in fact slightly slower in printing than the 4880, and does not offer complete borderless printing on cut media, it also has no cut media tray – but of course it prints up to 24″ width, so I can easily do 24″x36″ prints, and my 90″ width panoramic prints are no problem.

Note – According to Epson the longest prints possible are: “90.5 inches when using the Epson printer driver. This may vary depending on the application being used and the image resolution. Using a RIP may allow you to exceed this limit as well.”

It takes a bit of experimenting to set up custom paper sizes when printing from roll media – this has often been a reason for people to use a RIP to drive the software, but that’s getting less of a reason, now that more software is capable of directly addressing this (Qimage on the PC for example) We’re currently looking at assorted solutions to this problem and hope to have more info on the site over the next few months.

Print quality is very good indeed from this printer and the Epson supplied printer profiles we’ve tried are good.

In fact I’ve not even re-profiled several of the Epson papers I have packs of here.

The Epson ABW printing mode is one I often use for Black and White prints with the 7880 – several papers have taken only minimal corrections with a QTR linearising profile to get pretty much spot on B/W results.

Buying the Epson 7880

We make a specific point of not selling hardware, but if you found the review of help please consider buying the 7880, or any other items at all, via our link with Amazon.
Amazon UK link / Amazon Fr / Amazon De
Amazon USA link / Amazon Canada link

It won’t cost any more (nor less we’re afraid) but will contribute towards the running costs of our site.

 

This printer is our standard printer for many of my landscape prints. The Epson 9600 is used for matt papers (cotton rag and the likes).

My 9600 is permanently set with matt black ink. I print all my large black and white prints on matt paper, where it gives splendid results.

This does mean that I don’t have the option of printing colour and some B/W prints on some of the newer ‘fibre’ type papers – this is where the 7880 comes in, using Photo Black ink.

This brings up what is still my only real criticism of the printer.

It’s that black ink swap procedure.

It is clumsy and wastes ink and maintenance tank capacity. Estimates of cost vary but I’d say that $40 wouldn’t be too wide of the mark.

One minor annoyance (under Mac OSX 10.4) was that after swapping black inks you have to re-select the printer in the printer setup utility, or else it won’t display the correct options.

Printer drivers often have various quirks and I did have some initial problems how best to use roll paper, without lots of waste.

One other issue I’ve heard about, is that if you are using the ABW printing mode, you should ensure that your B/W working space is gamma 2.2, since this get assumed. I work in G2.2 all the time so this isn’t personally an issue, but I’d be careful if I wanted to print one of my very old prints, which might still be in a gamma 1.8 space.

If you are using OSX 10.5, then the printer driver also allows the option of 16 bit printing.

A Mac only problem/fix

One other issue caused me some concern at first (It’s perhaps not an Epson problem though) I tried a few 7880 prints from Photoshop CS3 (OSX 10.4.11) and they were all wrong – typically double profiled. The problem didn’t exist when I plugged my laptop into the USB port, only over Ethernet. After some hunting round I found that it was an issue with Apple ColorSync processing.

The solution turned out to be to go into the ColorSync Utility and force the printer to a generic setting. This causes -only- the profile I’ve set in Photoshop to be used (if set to ‘generic’, ColorSync normally takes this as an instruction to ‘do nothing’ to the data going from Photoshop to the Epson driver).

colorsync generic profile fix for epson driver

When printing, the Generic RGB profile is shown in the ColorSync part of the (OSX 10.4) print dialogue

This is a bit of kludge – that just doen’t seem to be needed when the printer is directly connected – I’m including it in the hope that it helps someone save a bit of paper/ink…

I’ve heard of similar problems with CS4 and OSX 10.5 with people getting dark prints with colour and the ABW mode – obviously something is not talking correctly with something else here, but as to what it is I don’t currently know.

If you are getting double profiling issues (typically prints look fine in CS3 and prints too dark in CS4) then it is worth checking that your print driver is the most up to date version. [See also these links: Adobe forum #1#2Luminous Landscape]

Summary

A very solidly built printer capable of excellent print quality on roll and sheet media, colour and black and white.

The 7880 and 9880 are essentially identical except for maximum print width.

Epson supplied printer profiles are of very good quality.

The K3 Vivid Magenta inks show less gloss differential and improved gamut over older printers.

Suffers from a cumbersome and wasteful black ink swap procedure, which might restrict your use of the printer as a general purpose printer.

If you’ve any questions or observations about this review, then please do feel free to ask…<

SPECIFICATIONS (from Epson)

Printing Technology

  • Advanced MicroPiezo AMC print head with ink repelling coating technology
  • 8-channel, drop-on-demand, ink jet print head
  • 9-cartridge (C, Lc, M, Lm, Y, Lk, LLk + PK or MK)
  • Auto head alignment and cleaning technology
  • Epson UltraChrome K3 with Vivid Magenta ink technology
  • Professional-level pigment-based ink technology

Ink Cartridges

Pro 7880 UltraChrome K3 ink and Pro 9880 UltraChrome K3 ink

  • T602100 Epson Professional Pro 7880 9880 UltraChrome K3 110ml Ink Cartridge
    Photo Black 110ml
    T603100 220ml
  • T602200 Epson Professional Pro 7880 9880 UltraChrome K3 110ml Ink Cartridge
    Cyan 110ml
    T603200 220ml
  • T602300 Epson Professional Pro 7880 9880 UltraChrome K3 110ml Ink Cartridge
    Vivid Magenta 110ml
    T603300 220ml
  • T602400 Epson Professional Pro 7880 9880 UltraChrome K3 110ml Ink Cartridge
    Yellow 110ml
    T603400 220ml
  • T602500 Epson Professional Pro 7880 9880 UltraChrome K3 110ml Ink Cartridge
    Light Cyan 110ml
    T603500 220ml
  • T602600 Epson Professional Pro 7880 9880 UltraChrome K3 110ml Ink Cartridge
    Vivid Light Magenta 110ml
    T603600 220ml
  • T602700 Epson Professional Pro 7880 9880 UltraChrome K3 110ml Ink Cartridge
    Light Black 110ml
    T603700 220ml
  • T611800 Epson Professional Pro 7880 9880 UltraChrome K3 110ml Ink Cartridge
    Matte Black 110ml
    T612800 220ml
  • T602900 Epson Professional Pro 7880 9880 UltraChrome K3 110ml Ink Cartridge
    Light Light Black 110ml
    T603900 220ml

Nozzle Configuration

  • Colour and Monochrome 180 nozzles x 8

Droplet Technology

  • Smallest droplet size: 3.5 picolitres
  • Variable Droplet Technology produces up to three different droplet sizes per print line

Resolution

  • 2880 x 1440 dpi
  • 1440 x 720 dpi
  • 720 x 720 dpi
  • 720 x 360 dpi
  • 360 x 360 dpi

Print Engine Speed [*A]

Print Mode16″x20″20″x30″
Fine – 720 dpi HS4:207:55
SuperFine- 1440 dpi HS6:4112:00
SuperPhoto – 2880 dpi HS12:5723:18

HS = High-Speed Print Mode (Bi-directional Print Mode). Print speeds are shown in min:sec.

Acoustic Noise Level

  • Approximately 50 dB(A) according to ISO 7779

Printer Language/Drivers

  • Epson ESC/P2 raster photographic drivers standard Supported by most leading, third-party RIPs and workflows

Operating Systems Supported

  • Macintosh Tiger 10.4.9 or higher (universal binary) Leopard 10.5 or higher (16-bit native)
  • Windows Vista and XP (both 32 and 64-bit supported)

Printer Interfaces

  • Includes as standard one Hi-Speed USB 2.0 (1.1 compatible) and one Ethernet Port (10/100Base-T)

Dimensions

  • 46″(W) x 46″(H) x 30″(D)
  • Weight: 131 lbs

BorderFree Printing

  • Left and right borderless “bleed” printing for the following roll media widths: 10″, 13″, 16″, 17″, 24″
  • Top and bottom edges can be automatically cut to any length when printing on roll media

Printable Area

  • Maximum paper width: 24″
  • Left and right margins: 0 to 3 mm each (0.24 total)
  • Maximum printable width: 24.16″
  • Maximum printable length: Limited by application, OS, and driver /RIP used

Media Handling

  • Roll media size: Single roll up to 24″ width
  • Cut-sheet input tray size input tray size: Up to 17″x22″
  • Cut-sheet size: Up to 24″ wide media (auto loading)
  • Media core compatibility: Handles both 2-inch and 3-inch cored media
  • Max. roll media diameter: 4 inches (2-inch core) or 6 inches (3-inch core)
  • Weight: 12 lb bond, up to 1.5 mm cardboard
  • Built-in media cutter: Automatic and manual cutting

Line Accuracy

  • + or – 0.2% of specified page length

Epson Intelligent Pressurized Ink Cartridge [*B]

  • Ink cartridge size 110ml (fill vol.) or 220ml each colour x 8 cartridges total
  • Ink cartridge shelf life 2 years from printed production date or 6 months after opening

Lightfastness Ratings [*C]

  • Epson UltraChrome K3 Ink
  • Colour: Up to 200 years
  • Black-and-white: Over 200 years

Environmental Characteristics

Temperature

  • Operating 50° to 95°F (10° to 35°C)
  • Storage -4° to 104°F (-20° to 40°C)

Relative humidity 20 to 80%

  • Operating 40 to 50%
  • Recommended Storage 5 to 85% (no condensation)

Power consumption

  • Operating Approx. 50 W or less
  • Standby Less than 5 W
  • Power Off Less than 1 W
  • Fully ENERGY STAR compliant

Notes
*A. Based upon print engine speed only. Total throughput times depend upon front-end RIP, file size, printer resolution, ink coverage, networking, etc. Normal Mode based on SuperFine – 1440 dpi.
*B. Cartridge yields vary considerably based on images printed, print settings, paper type, frequency of use and temperature. For print quality, a variable amount of ink remains in the cartridge after the “replace cartridge” indicator comes on. The printer ships with full cartridges and part of the ink from the first cartridges is used for priming the printer.
*C. Ink lightfastness rating based on accelerated testing of prints on specialty media displayed indoors under glass. Actual print stability will vary according to media, printed image, display conditions, light intensity, humidity, and atmospheric conditions. Epson does not guarantee longevity of prints. For maximum print life, display all prints under glass or lamination or properly store them.
Visit www.wilhelm-research.com for the latest information

More Info

Epson 7880/9880 Error codes

These codes are gathered from info found on the net, and should be double checked with a service manual before doing any work on the printer.

CodeDescriptionCausesRemedy
00000101Life end of the CR Motor (includes the Ink Tubes)
The number of Carriage movement cycles reached the specified upper limit.
• Stylus Pro 7400/7450/7800/7880/7880C: 3,700,000 cycles
• Stylus Pro 9400/9450/9800/9880/9880C: 6,300,000 cycles If the printer is used continuously ignoring the error, it may cause the following defective conditions.
• The Ink Tubes become cracked causing leakage of ink
• Malfunction of the Carriage due to wear of the internal part of the CR Motor
1. Check the life count of the CR Motor Press the [Menu] button – PRINTER STATUS menu – SERVICE LIFE – CR MOTOR.
• When the life is still remaining Replace the BOARD ASSY., MAIN
• When the life has expired or close to the end-of-life Replace the CR MOTOR ASSY.
2. As the lifespan of the CR Motor means the lifespan of the printer, the whole printer mechanism checks and corresponding maintenance works must be carried out. Especially, the following items should be carefully checked or performed.
• Check the Head FFC for any damage such as break, scratch, etc.
• Check the CR Timing Belt and the PF Timing Belt for any damage.
• Check if abnormal sounds are produced from the sliding surfaces of the Guide Rail and the bearings of the Carriage Unit (wear of the bearings).
• Check if the paper dust or any other dust accumulates on the paper path. If it does, clean it as indicated.
00010000PF Encoder check error
The printer causes this error and stops operation if it cannot detect the encoder pulse signals at intervals of the specified time during the power-on initialization operation or while the PF Motor is driving.
• The PF Encoder connector is disconnected.
• The PF Motor connector is disconnected.
• The Encoder harness on the PF side is broken.
• The wiring of the A and B phases are wrong (opposite)
• The wiring of the motor is wrong (opposite)
• The PF Motor shorted out.
• The PF Motor is energized continuously and kept rotating abnormally.
• The fuse for the motor driver is blown. (on the Main Board)
• The Main Board is damaged. (+42V/+24V remote control is broken)
• The Power Supply Board is damaged (42V is OFF).
1. Clean dirt or paper dust on the Loop Scale and check if it is damaged.
2. Reconnect the PF Encoder connector or the PF Motor connector securely.
3. Execute the PF Timing Belt Tension Adjustment .
4. Replace the PF Encoder Sensor .
5. Replace the PF MOTOR ASSY. .
6. Replace the BOARD ASSY., MAIN .
00010001The PF Motor is out-of-step.
The printer causes this error and stops operation if it cannot detect the specifiedlength encoder pulse signals within a fixed time period or when abnormally long or short pulse signals are detected while the PF Motor is rotating.
1. Clean dirt or paper dust on the Loop Scale and check if it is damaged.
2. Replace the PF Encoder Sensor .
3. Replace the PF MOTOR ASSY.
4. Replace the BOARD ASSY., MAIN .
00010002Overcurrent occurred on the PF Motor.
The printer causes this error and stops operation if an abnormal electric current beyond the prescribed range is detected at the PF Motor drive circuit on the BOARD ASSY.,MAIN while the PF Motor is rotating or when a current beyond the prescribed range is required to be supplied to the motor.
1. Clean dirt or paper dust on the Loop Scale and check if it is damaged.
2. Replace the PF MOTOR ASSY. .
3. Replace the BOARD ASSY., MAIN .
00010003The PF Motor out of position time-out error
The printer causes this error and stops operation if it detects that the paper could not be moved to the target position within a fixed time period while the PF Motor stopping operation.
1. Clean dirt or paper dust on the Loop Scale and check if it is damaged.
2. Execute the PF Timing Belt Tension Adjustment .
3. Replace the PF Encoder Sensor .
4. Replace the PF MOTOR ASSY.
5. Replace the BOARD ASSY., MAIN .
00010004CR Encoder check error
The printer causes this error and stops operation if it cannot detect the encoder pulse signals at intervals of the specified time during the power-on initialization operation or while the CR Motor is driving.
• CR Encoder FFC is disconnected.
• The CR Motor connector is disconnected.
• The FFC of the encoder on the CR side is broken.
• The wiring of the A and B phases are wrong (opposite)
• The wiring of the CR Motor is wrong (opposite)
• The CR Motor shorted out.
• The fuse for the motor driver is blown. (on the Main Board)
1. Reattach the Timing Fence for detecting the encoder securely and correctly.
2. Clean dirt or paper dust on the Timing Fence and check if it is damaged.
3. Reconnect the CR Encoder FFC or the CR Motor connector securely.
4. Execute the CR Timing Belt Tension Adjustment .
5. Replace the CR Encoder Sensor .
6. Replace the CR MOTOR ASSY.
7. Replace the BOARD ASSY., MAIN .
00010005CR Motor is out of step.
The printer causes this error and stops operation if it cannot detect the specifiedlength encoder pulse signals within a fixed time period or when abnormally long or short pulse signals are detected while the CR Motor is rotating.
• The connector of the Cutter Solenoid is disconnected.
• The fuse for the Solenoid is blown. (on the Main Board)
• CR Motor failure
• The CR Motor driver is damage. (42 V is shorted)
• The temperature fuse of the Cutter Solenoid is blown (the Cutter Solenoid does not work and the Carriage cannot be unlocked.)
1. Reattach the Timing Fence for detecting the encoder securely and correctly.
2. Clean dirt or paper dust on the Timing Fence and check if it is damaged.
3. Reconnect the Cutter Solenoid connector securely and correctly.
4. Execute the CR Timing Belt Tension Adjustment .
5. Replace the CR Encoder Sensor .
6. Replace the CR MOTOR ASSY. .
7. Replace the CUTTER SOLENOID ASSY. .
8. Replace the BOARD ASSY., MAIN .
00010007The CR Motor out of position time-out error
The printer causes this error and stops operation if it detects that the Carriage could not be moved to the target position within a fixed time period while the CR Motor stopping operation is performed.
The Carriage movement cannot be finished due to the remaining pulses smaller than those generated by the motor out-of-step state.1. Reattach the Timing Fence for detecting the encoder securely and correctly.
2. Clean dirt or paper dust on the Timing Fence and check if it is damaged.
3. Execute the CR Timing Belt Tension Adjustment .
4. Replace the CR Encoder Sensor .
5. Replace the CR MOTOR ASSY. .
6. Replace the BOARD ASSY., MAIN .
00010008Servo interrupt watchdog time-out error
The printer causes this error and stops operation if it detects a watchdog time-out on the DC motor drive circuit (CPU or ASIC) while the CR or PF Motor is driving.
CPU or ASIC failure can be considered as the cause of the error, replace the Main Board Assy. Replace the BOARD ASSY., MAIN .
00010009System interrupt watchdog time-out error
The printer causes this error and stops operation if it detects an out-of-control state or cache failure in the CPU or ASIC while the BOARD ASSY.,MAIN is processing a print data.
CPU or ASIC failure can be considered as the cause of the error, replace the Main Board Assy. Replace the BOARD ASSY., MAIN .
0001000ACarriage home position detection error
The printer causes this error and stops operation if it cannot detect the Carriage home position or cannot detect it within a fixed time period during the power-on initialization operation or while performing home position detecting operation during printing.
1. Clean dirt or foreign materials on the CR HP Sensor and check if it is damaged.
2. Replace the CR HP Sensor .
3. Replace the BOARD ASSY., MAIN .
0001000CPG home position detection error
The printer causes this error and stops operation if it cannot detect the PG home position during the power-on initialization operation or while performing platen gap changing operation after paper is set.
• The PG HP Sensor connector is disconnected.
• The Pump Motor connector is disconnected.
• The Pump Motor harness is broken.
• PG HP Sensor failure
• Pump Motor failure
• The PG drive gears are damaged.
• The fuse for the motor driver is blown. (on the Main Board)
1. Reconnect the PG HP Sensor connector or the Pump Motor connector securely.
2. Replace the PG HP Sensor .
3. Replace the PUMP CAP ASSY. .
00010014Failure of pressurizing
The printer causes this error and stops operation if it detects an abnormal condition of the Pressure Sensor (air leak from the pressurizing mechanism) during the power-on initialization operation or while performing ink supply operation.
• Pressure Motor failure
• The connector of the Pressure Motor, Regulator Solenoid or Pressure Sensor is disconnected.
• The harness of the Pressure Motor, Regulator Solenoid or Pressure Sensor is broken.
• Regulator Solenoid failure (does not become ON)
• Pressure Sensor failure
• The Pressure Tube is disconnected.
• The fuse for the Solenoid or the motor driver is blown. (on the Main Board)
1. Reconnect the connectors of the Pressure Motor, Regulator Solenoid or Pressure Sensor securely.
2. Connect the Pressure Tube.
3. Replace the PUMP ASSY., SUPPLY .
4. Replace the BOARD ASSY., MAIN .
0001001BHead driver (TG) temperature error
The printer causes this error and stops operation if it detects an abnormal internal temperature of the printhead by the thermistor in the head while performing printing operation without firing ink from the nozzles.
• The printhead internal temperature rises because of a printing operation without firing ink.
• A breakdown of the printhead
• Poor contact, short or disconnection of the tape electric wires
• Main Board failure. (A/D of the CPU is damaged)
1. Check if the printer can recover from the error by turning it OFF and back ON.
2. Replace the PRINT HEAD .
3. Replace the BOARD ASSY., MAIN .
0001001DCR servo parameter error
The printer causes this error and stops operation when it detects that a voltage beyond the prescribed range is output to the CR Motor.
1. Clean dirt or paper dust on the Timing Fence and check if it is damaged.
2. Execute the CR Timing Belt Tension Adjustment .
3. Replace the CR Encoder Sensor .
4. Replace the CR MOTOR ASSY. .
5. Replace the BOARD ASSY., MAIN .
0001001EPF servo parameter error
The printer causes this error and stops operation when it detects that a voltage beyond the prescribed range is output to the PF Motor.
1. Clean dirt or paper dust on the Loop Scale and check if it is damaged.
2. Execute the PF Timing Belt Tension Adjustment .
3. Replace the PF Encoder Sensor .
4. Replace the PF MOTOR ASSY. .
5. Replace the BOARD ASSY., MAIN .
00010020CSIC reading/writing error
The printer causes this error and stops operation if it cannot load the information from the CSIC or write new information on the CSIC while running a power-ON/ OFF sequence or opening/closing the I/C Cover, or after finishing to print one page.
1. Reconnect the CSIC FFC.
2. The memory chip on the ink cartridge is defective. (replace the ink cartridge)
3. Poor contact with the memory chip.
• Replace the HOLDER ASSY., IC, RIGHT .
• Replace the HOLDER ASSY., IC, LEFT .
4. Replace the BOARD ASSY., SUB; B ., Replace the BOARD ASSY., SUB; C .
5. Replace the BOARD ASSY., MAIN .
00010023RTC analyzing error
The printer causes this error and stops operation when it detects that the absolute date and time stored on the NVRAM is incorrect.
1. Start up the printer in the Serviceman mode, and correct the date and time setting using the “RTC & USB ID & IEEE1394 ID” Basic Adjustment menu provided in the Adjustment Program.
2. Remove and reinstall the lithium battery.
3. Replace the lithium battery. Be sure to perform the RTC setting.
4. Replace the BOARD ASSY., MAIN .
00010026RTC communication error
The printer causes this error and stops operation when it detects that the RTC circuit on the BOARD ASSY.,MAIN malfunctions (operates in test mode).
1. Turns the printer OFF and remove the lithium battery. Leave the printer for a few seconds and then reinsert the battery and turn the printer ON.
2. Repeat Step 1 until the printer stops causing the error at power-on.
3. Start up the printer in the Serviceman mode, and set the date and time using the “RTC & USB ID & IEEE1394 ID” Basic Adjustment menu provided in the Adjustment Program.
00010027Pressure pump micro air-leak error
The printer causes the error and stops operation if the Pressure Sensor becomes “LOW” state while performing a inspection of the Pressure Motor by “1.4.6.1 Self Testing Menu (SELF TESTING)” . This error occurs only when the printer is in the SELF TESTING mode. If a micro air leak from the Pressure Motor is suspected because the motor works frequently or constantly, the SELF TESTING function allows you to check it for micro air leak before the printer causes a Service Call 00010014 for leakage of air.
• Micro air leak from the Pressure Motor.
• The Pressure Tube is disconnected.
• The pressure inside the pressurizing mechanism dropped within 90 seconds after finishing the last pressurizing operation.
1. Connect the Pressure Tube.
2. Replace the PUMP ASSY., SUPPLY .
00010028Head error
The printer causes this error and stops operation when it detects an undefined NMI in the CPU or the printhead is damaged.
Replace the PRINT HEAD .
0001002ACR ASIC ECU error

• Malfunction of the firmware (invalid rewriting of the register)
• The Main Board is damaged.

1. Installing Firmware
2. Replace the BOARD ASSY., MAIN .
0001002DThe Cleaning Unit reached its end of life.
The pump counter reached the prescribed upper limit (182,000P).
Replace the Cleaning Unit and reset the life counter of the unit using the Adjustment Program.
00010035Pump phase detection errorA position of the pump cannot be detected after the Pump Motor rotates the prescribed number of times, or the Pump Phase Sensor is faulty. Or the fuse for the motor driver power is blown (on the Main Board).Check if the printer can recover from the error by turning it OFF and back ON. If the error occurs again, replace the Pump Cap Assy. or replace the Main Board Assy. .. Replace the PUMP CAP ASSY. . .. Replace the BOARD ASSY., MAIN .
00010036Type-B board installation errorA Type-B board lower than level 2 is installed.Remove the installed Type-B board.
00010037Head thermistor error• The head thermistor is faulty.
• The temperature of the thermistor is lower than minus 20 degrees C or higher than 100 degrees C.
• The Head FFC is disconnected, or its contact is poor.
1. Check the connection status of the Head FFC and correct it if necessary.
2. Replace the PRINT HEAD .
00010038Transistor thermistor error• The transistor thermistor is faulty.
• The temperature of the thermistor is lower than minus 20 degrees C or higher than 100 degrees C.
Replace the BOARD ASSY., MAIN .
0001003EPressure Sensor failure• The Pressure Sensor is ON when an ink pressurizing operation is not performed. (disconnection of the Pressure Sensor connector, malfunction of the Pressure Sensor, or Main Board failure)
• The inside pressure cannot be reduced to the same level as atmospheric pressure. (valve failure, Regulator Solenoid failure, Pressure Tube failure, or Main Board failure)
1. Reconnect the Pressure Sensor connector securely.
2. Connect the Pressure Tube.
3. Replace the PUMP ASSY., SUPPLY .
4. Replace the BOARD ASSY., MAIN .
0001003FThe Pressure Motor reached its end of life.The cumulative number of steps of the Pressure Motor reached the prescribed upper limitReplace the PUMP ASSY., SUPPLY ., and reset the life counter of the Pressure Pump Unit using the Adjustment Program.
00010040Printing position error• Exact detection of printing positions is impossible due to dirt or scratches on the Timing Fence or the CR Encoder.
• Malfunction of the program
1. Replace the SCALE, CR .
2. Replace the CR Encoder Sensor .
3. Execute the CR Encoder Sensor Adjustment .
4. Installing Firmware
00020000NVRAM error
The printer causes this error and stops operation when it detects that parameters stored on the NVRAM are corrupted.
NVRAM erasing or writing error (every 2-byte is checked)Replace the BOARD ASSY., MAIN .
00020002SDRAM error
The printer causes this error and stops operation when it detects a bit error by the SDRAM memory check performed during the power-on sequence.
• SDRAM reading/writing error
• SDRAM failure
• The address/data bus on the Main Board is broken or its contact is poor.
Replace the BOARD ASSY., MAIN .
00020003Boot program sum error
The printer causes this error and stops operation when it detects that the boot program of the firmware is corrupted. This error occurs only when turning the power ON.
• Failed to install the program.
• Flash ROM failure
• SDRAM failure
• The address/data bus on the Main Board is broken or its contact is poor.
1. Installing Firmware
2. Replace the BOARD ASSY., MAIN .
0002000AProgram load error
A sum check error on the program area of the RAM
• Malfunction of the program
• SDRAM failure
• The address/data bus on the Main Board is broken or its contact is poor.
1. Installing Firmware
2. Replace the BOARD ASSY., MAIN .
0002000BThe internal memory is insufficient.
This error occurs when the cache area is judged as insufficient. The cache insufficient condition is likely to be caused by using the work area of the memory with unmatched interface mode settings or invalid commands. The printer stops operation when the error occurs.
Malfunction of the program1. Check the interface mode setting
2. Installing Firmware
3. Replace the BOARD ASSY., MAIN .
0DXXXXXXAn error code for debugging• Board failure
• SDRAM failure
• Cold soldering of the Flash ROM, ASIC, or CPU.
• Malfunction of the program
• Failed to generate commands for the printer
1. Installing Firmware
2. Replace the BOARD ASSY., MAIN .
0EXXXXXXA time-lag of the RTC timer
This error occurs when the printer failed to communicate with the RTC chip on the Main Board.
• 0Exxyyzz: xx = Location where a compare error occurred (00 = LTMR1, 01 = LTMR0, 02 = MIN counter) yy = Setting value (writing value) zz = Setting result (a value read when comparing)
Start up the printer in the Serviceman mode, and set the date and time setting using the “RTC & USB ID & IEEE1394 ID” Basic Adjustment menu provided in the Adjustment Program.
100000E0CPU address error (misalignment of loading)• Board failure
• CPU cold soldering
• Malfunction of the program, Failed to generate commands for the printer
1. Installing Firmware
2. Replace the BOARD ASSY., MAIN .
10000100CPU address error (misalignment of storing)• Board failure
• CPU cold soldering
• Malfunction of the program, Failed to generate commands for the printer
1. Installing Firmware
2. Replace the BOARD ASSY., MAIN .
10000180CPU reserved command code exception error• Board failure
• CPU cold soldering
• Malfunction of the program, Failed to generate commands for the printer
1. Installing Firmware
2. Replace the BOARD ASSY., MAIN .
100001A0CPU slot undefined command exception error• CPU cold soldering
• Malfunction of the program, Failed to generate commands for the printer
1. Installing Firmware
2. Replace the BOARD ASSY., MAIN .
100001C0The AC power is shut off.• A power failure
• The power code is disconnected.
• Power Supply Board failure
• Main Board failure
• The CPU detected NMI with “1” indicated for the NMIINO of the ASIC.
1. Turn the printer OFF to reconnect the power code and turn it ON.
2. Replace the P/S BOARD ASSY. .
3. Replace the BOARD ASSY., MAIN .
100005C0CPU DMA address error• Board failure
• CPU cold soldering
• Malfunction of the program, Failed to generate commands for the printer
1. Installing Firmware
2. Replace the BOARD ASSY., MAIN .
10000XXXCPU error• Board failure
• CPU cold soldering
• Malfunction of the program, Failed to generate commands for the printer
1. Installing Firmware
2. Replace the BOARD ASSY., MAIN .
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More print related information

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